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FREE 2 DAY SHIPPING ON ALL US ORDERS

Returns and Exchanges

• Returns are accepted within 14 days of purchase.

• All returns must have the original receipt or a copy of on-line sales receipt.

• Returned merchandise must be in the same condition as  when you received it, unworn, undamaged, unaltered, saleable with the original tags and package (if applicable).

• Items identified as “final sale” cannot be returned or exchanged.

• Refunds will be issued in the form of which payment was  received, minus the cost of shipping. Depending on your bank or credit card company,  it can take 5-10 business days to post the refund to your account after we process the return.

• Gift card are final sales

• If you like to make an exchange, please return your items for a full refund and place a new order.

• Frankie reserves the right, at its sole discretion, to determine if returned merchandise is in salable condition.

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